Email & Communication Services
Using the Internet for communications – email, instant messaging, Internet telephony
Articles
Examples of the mobile 2 applications being used in the voluntary and community sector.
How can organisations make use of mobile 2.0 to help them achieve their goals.
Alternatives To Outlook Express: Finding The Right Email Client
Outlook Express is the default email client for Windows desktops. What are the alternatives? How can you find them? What are the
Top 10 Ways To Save On Your Telephone Costs
How organisations can save on telephone costs
Top 10 Pricing Traps In Telephony
Top 10 pricing traps used by telephony suppliers and how to avoid them
Guidance on choosing software tools for sending bulk emails (e.g. for e newsletters and marketing communications)
Why small and medium voluntary and community organisations should be doing email newsletters.
Best Practice For Building And Designing Email Newsletters
Hints and tips for designing and building HTML and text emails
Best Practice For Sending Email Newsletters
The best practice tools for sending bulk emails such as newsletters
Using mobile phones to raise donations and reach out
Advice By Email - Security Issues
Advice by e-mail: security issues How confidential is electronic mail? Millions of e-mail messages...
What's in a Domain Name? How does the online world see you? The difference...
The Samaritans Email Service The Samaritans' phone service for people feeling depressed and...
A secondary mail server handles emails to your organisation should your main server be unavailable
Phone Calls Over The Internet?
Overview of options and equipment needed for using your existing Internet connection to make voice calls
An Introduction To Email Mailing Lists
Understanding and managing online email mailing lists