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    <title>ICT Knowledgebase forum</title>
    <link>http://www.ictknowledgebase.org.uk/forums/index.php</link>
    <description><![CDATA[]]></description>
    <language>EN</language>
    <pubDate>Mon, 23 Jan 2012 09:57:12 +0000</pubDate>
    <lastBuildDate>Mon, 23 Jan 2012 09:57:12 +0000</lastBuildDate>
    <category>ICT Knowledgebase forum</category>
    <generator>Phorum 5.1.16a</generator>
    <ttl>600</ttl>
    <item>
      <title>[General] Your favorite social network</title>
      <link>http://www.ictknowledgebase.org.uk/forums/read.php?27,929,929#msg-929</link>
      <author>ashish</author>
      <description><![CDATA[Hello everyone. Kindly share the name of your favorite social network with me. How many social networking website you are currently using.]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.ictknowledgebase.org.uk/forums/read.php?27,929,929#msg-929</guid>
      <pubDate>Mon, 23 Jan 2012 09:57:12 +0000</pubDate>
    </item>
    <item>
      <title>[General] Re: Importance of easy navigation</title>
      <link>http://www.ictknowledgebase.org.uk/forums/read.php?27,921,927#msg-927</link>
      <author>eyedealist</author>
      <description><![CDATA[This is quite true. Everytime I try navigating http://geeks.com, I have a hard time finding what I want.

Should be something systematic like http://www.infopier.sg

or simple layout like http://www.ictknowledgebase.org.uk

easy on the eye.]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.ictknowledgebase.org.uk/forums/read.php?27,921,927#msg-927</guid>
      <pubDate>Fri, 09 Dec 2011 07:36:14 +0000</pubDate>
    </item>
    <item>
      <title>[General] Re: Importance of easy navigation</title>
      <link>http://www.ictknowledgebase.org.uk/forums/read.php?27,921,925#msg-925</link>
      <author>lewisgreen</author>
      <description><![CDATA[Recently joined the forum and it has added me valuable knowledge about navigation and its importance.

[url=http://vpn4all.com/]vpn[/url]]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.ictknowledgebase.org.uk/forums/read.php?27,921,925#msg-925</guid>
      <pubDate>Mon, 17 Oct 2011 06:28:08 +0000</pubDate>
    </item>
    <item>
      <title>[General] introduction</title>
      <link>http://www.ictknowledgebase.org.uk/forums/read.php?27,924,924#msg-924</link>
      <author>ICTNetwork</author>
      <description><![CDATA[Hi my name is Bradley and I am a ICT technican and software developer
I develope in vb.net and do batch script and vbscript I have 6 years exprience and was selfe tort.

Hold the ICT deplomer for ICT practiioners and am working towards my MDP but due to it being very costley have to save for it but leaned the information on the internet 
if anyone has got any qestions please feel free to ask 

kind reagards

Bradley]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.ictknowledgebase.org.uk/forums/read.php?27,924,924#msg-924</guid>
      <pubDate>Mon, 05 Sep 2011 08:06:43 +0000</pubDate>
    </item>
    <item>
      <title>[General] Importance of easy navigation</title>
      <link>http://www.ictknowledgebase.org.uk/forums/read.php?27,921,921#msg-921</link>
      <author>jaxonren</author>
      <description><![CDATA[The websites you create are aimed at attracting visitors. The visitor should be able to navigate easily through the website. The navigation pathway should be given prime importance in the website design and development process. 
 
For visitors to arrive on the site and stay therein, a website has to score well on certain features, namely: Attractive design, Accessibility, Usability, Functionality and finally a great user experience. All these aspects are related to navigation pathway. When you get your website designed or redesigned, make sure that it is easy to navigate very easily and smoothly, without which you will lose your visitors at the same pace.
If the visitors find themselves in a place where they have no idea of how to access information and move around, they will just move away in search of some better sites.
If there are broken links in your pages which displays error messages when clicked on, that would be the last time a client would visit your site. Your website should also be compatible with multiple browsers.
A good web design and proper navigation pathway would be of no use if the website won’t even display properly. 
 
Navigation tools should be properly implemented into the website. The following pages should be compulsorily present: About us, Products and Services, Contact us and so on. A link to the Home page should be present in all the pages so that a user might access the homepage with ease whenever necessary.
It is necessary for the website users to know about the products and services you have to offer. Always try to employ a  professional website design firm to create a custom website that aims at achieving this. Custom website designers decide the placement and location of the various navigation tabs based on careful calculations. This is a very crucial aspect of website designing.]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.ictknowledgebase.org.uk/forums/read.php?27,921,921#msg-921</guid>
      <pubDate>Fri, 03 Jun 2011 11:02:12 +0000</pubDate>
    </item>
    <item>
      <title>[Accessibility &amp; Inclusion] UAE during the WSIS Forum 2011</title>
      <link>http://www.ictknowledgebase.org.uk/forums/read.php?12,911,911#msg-911</link>
      <author>wsisprocess</author>
      <description><![CDATA[The Forum of the World Summit on the Information Society will be held next week (from May 16 to 20) in Geneva, and everyone is most welcome to join and participate.

The WSIS Forum aims at reviewing the target set in its WSIS Outcome Documents that have been, among others, been classified in different “action lines” (each action line covering one particular aspect of ICT, security, broadband, infrastructure building).

The United Arab Emirates will present on Monday 16 a general review of their policy concerning the implementation of these action lines. “The workshop will provide an opportunity for all participants to learn and share from the UAE experience in implementing WSIS Action Lines”

Many other aspect not only revolving around the Action Line will be touched upon, and another workshop more specifically on domain name will be held on Tuesday 17.

The experience of UAE can be taken as an example and can inspire new ideas to the many.

More information can be consulted under: www.wsis.org/forum, or do not hesitate to contact me directly!

Regards.]]></description>
      <category>Accessibility &amp; Inclusion</category>
      <guid isPermaLink="true">http://www.ictknowledgebase.org.uk/forums/read.php?12,911,911#msg-911</guid>
      <pubDate>Mon, 09 May 2011 21:05:49 +0000</pubDate>
    </item>
    <item>
      <title>[General] We’re currently calling for speakers!</title>
      <link>http://www.ictknowledgebase.org.uk/forums/read.php?27,910,910#msg-910</link>
      <author>CatherineB</author>
      <description><![CDATA[The first European “Lean IT Summit” will take place on Thursday 13 and Friday 14 October 2011 in Paris, France. It is organized and sponsored by the Lean Global Institute, the Institut Lean France, and Operae Partners. 
The summit will present some of the best examples of Lean thinking and practice from the IT world. The Lean IT Summit is an opportunity for the Lean and IT worlds to forge closer ties and share their knowledge and experience. Given the global scope and increasingly fragmented nature of lean consulting (especially in the IT world), we hope that this conference will also serve to reinforce the foundations of lean practice as taught by Jim Womack, Dan Jones and theleanedge.org authors. 
Specifically, the conference will cater to three types of professionals: Lean experts will provide an opportunity for early adopters to achieve a better comprehension of lean. IT leaders and practitioners will come to explore a new approach or share their experiences. CEOs and CIOs will see concrete examples of how lean can quickly help their IT teams deliver high-quality products in a timely manner, while reducing project lead time and costs. 

We are looking for experienced professionals such as CIOs, IT managers, etc., who have successfully implemented Lean in IT operations (such as software development, product management, help desks, data centers, IT infrastructure, support, QA, IT applied to the supply chain…).Specifically, we are looking for speakers proposing concrete case studies. We know that the field of Lean and IT is in its infancy and it is important, at this stage, to just share and consolidate the various pioneering experiences. 

Get more information and the submission form here: 
http://www.operae.fr/files/call_for_speakers_public_1.pdf]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.ictknowledgebase.org.uk/forums/read.php?27,910,910#msg-910</guid>
      <pubDate>Mon, 18 Apr 2011 11:40:30 +0000</pubDate>
    </item>
    <item>
      <title>[New Media] How to move from schooling under a tree to a high-tech school?</title>
      <link>http://www.ictknowledgebase.org.uk/forums/read.php?28,903,903#msg-903</link>
      <author>wsisprocess</author>
      <description><![CDATA[Oman has made remarkable progress within the last few years, and in many different domains. The e.Oman strategy has aimed at bringing up the level of ICT (skills and infrastructure) in the country, and it has resulted in many postive results.

The challenges, the methods and the project itself will be discussed more in detail during a (free) workshop at the next Forum 2011 of the World Summit on the Information Society in Geneva on Monday 16th. For those who cannot attend it, but who are still interested:
- you can ask question to e.Oman directly on the following forum: http://bit.ly/hgSHCJ
- you can follow directly and remotely the discussion by subscribing to remote participation under www.wsis.org/forum

Thank you for your interest!]]></description>
      <category>New Media</category>
      <guid isPermaLink="true">http://www.ictknowledgebase.org.uk/forums/read.php?28,903,903#msg-903</guid>
      <pubDate>Wed, 13 Apr 2011 09:17:16 +0000</pubDate>
    </item>
    <item>
      <title>[Accessibility &amp; Inclusion] Smart phones helping overcome barriers</title>
      <link>http://www.ictknowledgebase.org.uk/forums/read.php?12,901,901#msg-901</link>
      <author>abamaison</author>
      <description><![CDATA[Technology can really help. Watch this amazing and moving video of Robin Christopherson a blind man talking at the tech4good awards about how he uses his smartphone. 

http://raceonline2012.wordpress.com/2011/03/22/technology4good-awards/]]></description>
      <category>Accessibility &amp; Inclusion</category>
      <guid isPermaLink="true">http://www.ictknowledgebase.org.uk/forums/read.php?12,901,901#msg-901</guid>
      <pubDate>Tue, 22 Mar 2011 10:54:10 +0000</pubDate>
    </item>
    <item>
      <title>[General] Charity Comms</title>
      <link>http://www.ictknowledgebase.org.uk/forums/read.php?27,900,900#msg-900</link>
      <author>abamaison</author>
      <description><![CDATA[Developing Your Brand and Image Conference 30 March 2011, London
Book:  http://www.charitycomms.org.uk/Brand_Conference  

On the agenda: 

*	Bringing your brand and business strategy together 
*	When and how to rebrand 
*	Using brand to boost fundraising 
*	Checking the health of your brand 
*	Building brand communities online 
*	Using public perceptions to inform strategy 
*	Monitoring your brand online 
*	Crystallising your vision, mission and values 
*	Using mobile apps 
*	Getting staff onboard]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.ictknowledgebase.org.uk/forums/read.php?27,900,900#msg-900</guid>
      <pubDate>Thu, 24 Feb 2011 11:21:41 +0000</pubDate>
    </item>
    <item>
      <title>[General] Survive and Thrive: Charity Sustainability Through Technology</title>
      <link>http://www.ictknowledgebase.org.uk/forums/read.php?27,899,899#msg-899</link>
      <author>abamaison</author>
      <description><![CDATA[New publication from Race Online presents useful case studies of how charities are using technology to save money, find new routes into funding, increase their reach, demonstrate their impact, and collaborate more effectively. Download the Survive and Thrive casebook: http://raceonline2012.org/sites/default/files/resources/survive__thrive_-_charity_sustainability_through_technology.pdf to learn more about how technology can help your organisation. 

You can also read the accompanying news story: http://www.thirdsector.co.uk/news/Article/1055619/Sector-gets-behind-Race-Online-2012s-digital-drive/  and opinion piece from Martha Lane Fox: http://www.thirdsector.co.uk/BigIssues/Details/89682/survive-thrive-case-studies-charities-using-technology/Article/1055284/Martha-Lane-Fox-Charities-put-technology-heart-work/ in Third Sector.]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.ictknowledgebase.org.uk/forums/read.php?27,899,899#msg-899</guid>
      <pubDate>Tue, 22 Feb 2011 15:58:56 +0000</pubDate>
    </item>
    <item>
      <title>[ICT Management] Re: ICT Hub Awards and National Conference 2007</title>
      <link>http://www.ictknowledgebase.org.uk/forums/read.php?11,108,898#msg-898</link>
      <author>andrewdolly</author>
      <description><![CDATA[This type of events are necessary and this events act like motivating factors for the people involved in ict and I hope if this is carried out Ict will take leading position in the future and will inspire many people. Thanks for sharing this event and hope you will post new events arranged by them.I am looking forward for the 2011 conference details.]]></description>
      <category>ICT Management</category>
      <guid isPermaLink="true">http://www.ictknowledgebase.org.uk/forums/read.php?11,108,898#msg-898</guid>
      <pubDate>Mon, 07 Feb 2011 14:20:15 +0000</pubDate>
    </item>
    <item>
      <title>[ICT Management] Re: Research into ICT training for voluntary and community organisations (VCO’s) in the North East of England</title>
      <link>http://www.ictknowledgebase.org.uk/forums/read.php?11,458,897#msg-897</link>
      <author>andrewdolly</author>
      <description><![CDATA[Glad to see ICT is performing such kind of surveys.Conducting Surveys are always good as it gives the clear picture of what the individual think.Based on the result of these surveys organization can see the clear picture and hence can take the suitable steps to improve their objective.I hope that all the participant gives the genuine anwsers.]]></description>
      <category>ICT Management</category>
      <guid isPermaLink="true">http://www.ictknowledgebase.org.uk/forums/read.php?11,458,897#msg-897</guid>
      <pubDate>Mon, 07 Feb 2011 14:19:18 +0000</pubDate>
    </item>
    <item>
      <title>[ICT Management] Re: SAMPLE ICT POLICY</title>
      <link>http://www.ictknowledgebase.org.uk/forums/read.php?11,264,896#msg-896</link>
      <author>andrewdolly</author>
      <description><![CDATA[Thanks a lot aba for sharing the link.I am also looking to implement the same kind of user policy like ICT.I think ICT user policy is the best one as users i feel i get the equal opportunity to speak up my mind on different topics.I hope i implement such kind of policies in my websites also.thanks]]></description>
      <category>ICT Management</category>
      <guid isPermaLink="true">http://www.ictknowledgebase.org.uk/forums/read.php?11,264,896#msg-896</guid>
      <pubDate>Mon, 07 Feb 2011 14:15:17 +0000</pubDate>
    </item>
    <item>
      <title>[ICT Management] Re: should social networking site be banned at work?</title>
      <link>http://www.ictknowledgebase.org.uk/forums/read.php?11,316,895#msg-895</link>
      <author>andrewdolly</author>
      <description><![CDATA[Social networking sites are helpful not only in business but also used in many social activities like chatting, making friends because of this things this sites had become very famous and is preferably by youth. Banning these sites is not good solution and instead it will have advert effect. Instead of banning they have to setup some rules and regulation so that there interference in the work comes down.]]></description>
      <category>ICT Management</category>
      <guid isPermaLink="true">http://www.ictknowledgebase.org.uk/forums/read.php?11,316,895#msg-895</guid>
      <pubDate>Mon, 07 Feb 2011 14:11:25 +0000</pubDate>
    </item>
    <item>
      <title>[New Media] Do you have innovative ideas on the digital inclusion for LDCs?</title>
      <link>http://www.ictknowledgebase.org.uk/forums/read.php?28,894,894#msg-894</link>
      <author>wsisprocess</author>
      <description><![CDATA[Come at the “Digital Inclusion for Least Developed Countries” meeting between 8-9 March 2011!

To organize and conduct a two days pre-conference within the framework of the Fourth United Nations Conference on the Least Developed Countries (LDC-IV) that will take place in Istanbul, Turkey, in May 2011. This conference will be organized for a target audience of 100 onsite participants and will provide an opportunity for stakeholders from LDC countries to participate in the meeting by way of innovative remote participation facilities. The outcome of the meeting will be conveyed to the second meeting of the Intergovernmental Preparatory Committee to be held on 18-25 April 2010.

All details about the event can be found under:
http://www.itu.int/ITU-D/ldc/

Do you think you will come? Do you have any “innovative ideas” wrt. LDCs?]]></description>
      <category>New Media</category>
      <guid isPermaLink="true">http://www.ictknowledgebase.org.uk/forums/read.php?28,894,894#msg-894</guid>
      <pubDate>Mon, 07 Feb 2011 13:15:10 +0000</pubDate>
    </item>
    <item>
      <title>[New Media] Are you working on a project that is shaping the Information society of 2011?</title>
      <link>http://www.ictknowledgebase.org.uk/forums/read.php?28,893,893#msg-893</link>
      <author>wsisprocess</author>
      <description><![CDATA[The United Nations Conference on Trade and Development is calling for contribution for his UNCTAD's Information Economy Report 2011.

It will focus on the role of information and communication technologies (ICTs) in private sector development. UNCTAD is interested in receiving studies/articles related to how governments and other stakeholders are applying ICT to support the creation or growth of enterprises in developing countries. Contributions should be sent to ict4d@unctad.org by 18 March 2011. 

If you need to refer to previous issues of the Information Economy Report, you can provide the following website: http://www.unctad.org/ier/series

Do you find this opportunity interesting? Are you going to seize it?]]></description>
      <category>New Media</category>
      <guid isPermaLink="true">http://www.ictknowledgebase.org.uk/forums/read.php?28,893,893#msg-893</guid>
      <pubDate>Mon, 07 Feb 2011 13:05:23 +0000</pubDate>
    </item>
    <item>
      <title>[New Media] Do you want to have a real impact and share your thoughts about Information and Communication Technologies?</title>
      <link>http://www.ictknowledgebase.org.uk/forums/read.php?28,892,892#msg-892</link>
      <author>wsisprocess</author>
      <description><![CDATA[The World Summit on the Information Society is a United Nations process, held for the first time in 2003 and for the second time in 2005. Its different objectives are fixed in a document called WSIS Outcome Documents (www.itu.int/wsis/outcome/booklet.pdf), which main goal can be summed up as “build[ing] a people-centred, inclusive and development-oriented Information Society”.

To build such an inclusive society, everyone needs to get involved in the process.

The next Forum will be held in May 2011 (16-20) in Geneva, and a meeting on the thematic aspects of this coming Forum will take place on the 24th of February 2011, also in Geneva.

You can seize the incredible opportunity to get involved into shaping the information society according to your own vision!

The meeting is completely free of charge, and simply requires you to sign up (http://www.itu.int/cgi-bin/htsh/edrs/ITU-SG/meetings/edrs.registration.form?_eventid=1000060), and for those who will not be able to attend it physically, they will be able to join in remotely!

Do you think you will come? Or attend online?

What do you think of this great opportunity?

Best, Clement.]]></description>
      <category>New Media</category>
      <guid isPermaLink="true">http://www.ictknowledgebase.org.uk/forums/read.php?28,892,892#msg-892</guid>
      <pubDate>Mon, 07 Feb 2011 12:54:52 +0000</pubDate>
    </item>
    <item>
      <title>[General] Re: Knowledgebase is 10 - hour of technology service</title>
      <link>http://www.ictknowledgebase.org.uk/forums/read.php?27,887,890#msg-890</link>
      <author>LondonICTChamp</author>
      <description><![CDATA[This is a transcript from Lasa’s Hour of Technology Service via Twitter on 26th January 2011. The event was held to celebrate the 10th anniversary of the ICT Knowledgebase, Lasa’s technology advice website. 

Below you can find questions and answers on topics such as WordPress themes, confidential live web chat products, broadband coverage, databases, data protection, low cost web hosts, training options for Office 2007 and starting points for charities wanting to develop smart phone apps.


LasaICT: We're now open for questions. Big thanks to our experts @fossbox @thirdsectorit @Suefidler @jasoncsking @ITsorted @LasaICT: #kbis10


Question 1: 

Marysakho: WordPress child themes, any good? #kbis10

suefidler: not a WP expert....but know a man who is, will get you an answer ASAP #kbis10

jasoncsking: WordPress child themes - depends entirely on how well made the child and parent are. For example Genesis Framework's good @marysakho #kbis10

LasaICT: @marysakho for those who don't know what a child theme is take a look here http://codex.wordpress.org/Child_Themes  #kbis10

marysakho @jasoncsking: @marysakho Thanks Jason. Do you know of more good implementations of child themes plz? Do you use them? #kbis10

jasoncsking: Child themes can be used many ways, for example to create a high contrast, large print, different version of a website @marysakho #kbis10

jasoncsking: Yes. For example on www.wire.org.au the normal / large / high contrast links take you to child themes @marysakho #kbis10

jasoncsking: Also, you can make adjustments to your usual theme without having to change its code - put changes in child theme instead @marysakho #kbis10

marysakho @jasoncsking @marysakho Would you say this is easier than changing the parent? #kbis10

suefidler: @marysakho: Annette @upkeep Yes. Daunting at first, but can be worked out using web guidance. stick to ones easily customised. #kbis10

jasoncsking: I sometimes set up a child theme to avoid making mistakes with the parent theme. Or to test and show changes to client. @marysakho #kbis10

jenpinlondon @jasoncsking @marysakho is default 2010 theme good as parent or better use framework eg thematic? #kbis10 

jasoncsking: Mary, why did you ask about child theme? Is there a specific thing you're trying to do? Could you give an example? @marysakho #kbis10

marysakho @jasoncsking: I have 8 student volunteers designing site in WP and am thinking of asking them to use child theme #kbis10

marysakho @jasoncsking: In the past they have found modifying themes hard and time consuming #kbis10

jasoncsking: That definitely makes sense to me - less risk of harm! @marysakho #kbis10

jasoncsking: Plus the child theme only contains the minimum of files and the css can be short, so it's easier to tackle @marysakho @jasoncsking: #kbis10

jenpinlondon @jasoncsking @marysakho: I am tutor for Marys students. Also difficult to support when all themes different #kbis10

jasoncsking: Need WordPress video tutorials? Seen http://www.wordpress.tv ? @jenpinlondon #kbis10

jenpinlondon @jasoncsking @jenpinlondon:  Thanks. Will check out. Already recommended. Will pass to students #kbis10

marysakho @jenpinlondon @jasoncsking: So can use same parent theme for all projects students can use own child theme to reflect client needs? #kbis10

jasoncsking: Yes, maybe give them FTP access to just their own child theme's folder and install a theme switcher plugin. @marysakho @jenpinlondon #kbis10

marysakho: Thanks Jason @jasoncsking  #kbis10

jenpinlondon @jasoncsking @marysakho @jenpinlondon: Sorry not quite clear about plugin. Have developed child without.Only need if all same host? #kbis10

jasoncsking: Theme switcher plugin lets each visitor choose a different theme, so volunteers won't have to see same one @marysakho @jenpinlondon #kbis10

thirdsectorit @jasoncsking:  What do you think are best / most adaptable Wordpress themes? Free or under £30? #kbis10

jasoncsking: I avoid free themes except default 2010 theme. StudioPress, Organic and WPMUDev are good. Maybe Striking theme? @thirdsectorit  #kbis10

LasaICT @marysakho we have in the past used Atahulpa http://bit.ly/dF6mBj  - very cusomizable #kbis10

jenpinlondon @LasaICT: @marysakho We're thinking of either 2010 or thematic as parent. 2010 seems less complex? #kbis10

jasoncsking: Atahulpa theme is good, was updated recently (couple of weeks ago) and has some up-to-date WordPress features #kbis10

jasoncsking: http://wordpress.org/extend/plugins/theme-switcher/ plugin still works ok, even though not updated in ages. @marysakho @jenpinlondon #kbis10

jenpinlondon @jasoncsking @marysakho @jenpinlondon: thanks Jason. very helpful. #kbis10


Question 2:

umsa10 Advice Centre want 2 offer confidential &quot;Live Chat&quot; to students i.e.&quot;Talk 2 an adviser now on line. Any suggestions plz #kbis10

LasaICT: @umsa have a look at http://bit.ly/fpuPnw as a starting point though extra care should be taken re security for free tools #kbis10


Question 3:

MalTwit: Trying to improve broadband coverage of building, tried boosters and booster wiring boxes do I need extra line in? HELP! #kbis10

Thirdsectorit: @MalTwit Boosters always a hassle, if you can run cat5 to diff locations try &quot;Access points&quot;, check amazon and/or Tomato firmware #kbis10

suefidler: @MalTwit might be worth getting somebody in to test lines and packet speeds to see if there is a bottle neck. #kbis10

suefidler: @MalTwit if not then almost certainly need more bandwidth with higher spec line or more lines. #kbis10

LasaICT: @maltwit possibly suggest additional WAPs wired to the broadband router - contact network supplier see http://bit.ly/ePOmvN  - #kbis10

LasaICT: @maltwit further answer to your broadband question by @thirdsectorit  on the forum http://bit.ly/eFBz4Y  #kbis10


Question 4:

LasaICT: @itsorted question from @hackneycvs event: youth group with 200 client records in excel needs recs for lo cost dbase. suggestions? #kbis10

Thirdsectorit: @hackneycvs My recommendation is Salesforce.com, 10 free licenses, easy to modify and easy to learn. #kbis10

suefidler: @hackneycvs checkout #salesforce. 10 free licences for NFPs and v easy to customise.. but free hosting, backup, security. #kbis10

suefidler: @hackneycvs big user group in London, lots of help and experience.. 2500+ charity users. #kbis10

itsorted @hackneycvs Excel expert may help - or db's: chk http://bit.ly/ezoTRk for excellent lists #kbis10

thirdsectorit  @hackneycvs following Sue's suggestion of London Salesforce NfP Usergroup: http://www.linkedin.com/groups?mostPopular=&amp;;gid=1823460 #kbis10

itsorted @hackneycvs What features? Event management? I assume mailout but post, email, SMS? #kbis10

suefidler: @hackneycvs anything you want. has baic contact, membership, events etc already in there and you can easily add/amend to suit #kbis10

suefidler: @itsorted does mailing lists, merges etc. is good for update and membership emails but wouldnt use it for &quot;marketing&quot; mailings. #kbis10

suefidler: @hackneycvs apps directory with 100's of apps, many free or low cost for NFPs, may be SMS in there. If not can API to SMS system #kbis10

itsorted @hackneycvs http://bit.ly/fS2umA (ours), http://bit.ly/ehxPuq, Salesforce. +chk costs: data transfer, training, set up, config #kbis10


Question 5:

Paulmorriss: Where can I got a good, free source of advice on specific questions about data protection. I've absorbed principles. #kbis10

LasaICT: @paulmorriss see Knowledgebase http://bit.ly/gU2lha and Paul Ticher's book DP for Voluntary Orgs http://bit.ly/7ZCQ03  #kbis10



Question 6:

LasaICT: another from @hackneycvs event: suggestions for low cost UK web hosts? best place to compare hosts? #kbis10

suefidler: @hackneycvs there are loads, some v low cost no support (no people!) others slightly more but loads of help. I prefer later. #kbis10

suefidler: @hackneycvs try NCVO suppliers list, UK fundraising suppliers maybe. Or dM/email me for the one I use #kbis10

LasaICT: @Suefidler: @hackneycvs Also take a look at Lasa Suppliers Directory http://bit.ly/ePOmvN #kbis10

LasaICT: @suefidler: - thanks for the advice on web hosts, we'll pass on the info #kbis10

thirdsectorit  @hackneycvs Consider hosted solutions. Cons: Less control. Pros: less administration/upkeep. Wordpress.com, Google Sites, etc. #kbis10


Question 7:

Marysakho: Does anyone here know of good sites offering online training/ tutorials for Office 2007? #kbis10

LasaICT: @marysakho re: online training for Office 2007. Not used them but start with http://bit.ly/hIE89Z and http://bit.ly/gpB3vy  #kbis10


Question 8:

Damienclarkson: Starting points on how charities go about developing smart phone app's to engage with supporters? #kbis10

suefidler: @damienclarkson  really critical is to have &quot;the idea&quot; - what will actually be useful. technology is easier to develop than purpose! #kbis10

suefidler: @damienclarkson  once you have a useful idea then find the agency.. loads around. can get you names offline. #kbis10

suefidler: @damienclarkson  like all bandwagons though, really need to have a &quot;why&quot; and an objective before you start #kbis10

Thank you and acknowledgements:
LasaICT: 11am thanks for playing everybody - we're now closed for qs. huge thanks to @fossbox @jasoncking @suefidler @thirdsectorit @itsorted #kbis10

LasaICT: thanks again everyone, keep the feedback coming if you'd like us to make this a regular event #kbis10

suefidler: can we do it again? if we do a regular spot it will build over time. #kbis10

thirdsectorit: Agreed - this was great. I'm up for a regular schedule, and think the audience will really build over time. #kbis10

Jasoncsking: Happy to do that again. Maybe have a theme each time? #kbis10

Marysakho: Yes, let's.@jasoncsking #kbis10

Itsorted: Thanks Miles/LASA and all for making that happen and testing a new idea! #kbis10]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.ictknowledgebase.org.uk/forums/read.php?27,887,890#msg-890</guid>
      <pubDate>Wed, 26 Jan 2011 16:03:54 +0000</pubDate>
    </item>
    <item>
      <title>[General] Re: Knowledgebase is 10 - hour of technology service</title>
      <link>http://www.ictknowledgebase.org.uk/forums/read.php?27,887,889#msg-889</link>
      <author>StonyGrunow-ThirdSectorIT</author>
      <description><![CDATA[QUESTION - Trying to improve broadband coverage of building, tried boosters and booster wiring boxes do I need extra line in? HELP! #kbis10

@MalTwit - if your problem is everyone can get online but it's slow, then Sue's suggestion of getting more bandwidth is spot on. If you can only get online in some locations in your building (presumably close to the wireless router) but if you are on the other side of the building you can't, then you need something else.

Boosters are supposed to work, but they often are flaky and inconsistent. Best solution is to run network cable out of the router to strategic points in the building. If it's a giant hospital, you'll need tons of cable runs, if it's just a big old house, you might only need one. At the other end of the cable, put a wireless access point. It's like a router light. You can get access points off amazon or use Buffalo/Linksys routers that accept third party firmware like Tomato.

Configure the access points with the same SSID and chanell and Security (WPA is good, WEP is insecure) - a techie will be needed at this point. Voila, as a person moves from one side of the building to the other carrying their laptop, they won't even notice as their computer switches from one access point to the router, or vice versa.

You don't have to run cable through walls to test this. Just get 100 meters of cable and a single wireless access point, configure it, and when everyone is out of the building (and hence won't trip on the cable), just drag the attached access point to different rooms and experiment with what works best, how many you might need, ideal locations, etc. Then when you are sure, run the cable properly.

Good luck]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.ictknowledgebase.org.uk/forums/read.php?27,887,889#msg-889</guid>
      <pubDate>Wed, 26 Jan 2011 10:15:32 +0000</pubDate>
    </item>
    <item>
      <title>[Your Online Presence] testing for #kbis10</title>
      <link>http://www.ictknowledgebase.org.uk/forums/read.php?20,649,888#msg-888</link>
      <author>slordsoares</author>
      <description><![CDATA[We are going to be winging the tweets over here from the discussions on twitter at 12.00 - check in here for all the news.]]></description>
      <category>Your Online Presence</category>
      <guid isPermaLink="true">http://www.ictknowledgebase.org.uk/forums/read.php?20,649,888#msg-888</guid>
      <pubDate>Tue, 25 Jan 2011 11:51:03 +0000</pubDate>
    </item>
    <item>
      <title>[General] Knowledgebase is 10 - hour of technology service</title>
      <link>http://www.ictknowledgebase.org.uk/forums/read.php?27,887,887#msg-887</link>
      <author>iangoodman</author>
      <description><![CDATA[Knowledgebase is 10!

The Lasa ICT Knowledgebase - http://www.ictknowledgebase.org.uk -  is celebrating its 10th anniversary this month, and to mark the occasion we’re excited to bring you our first ‘technology hour of service’ via Twitter (aka #kbis10).

For the hour of technology service we’ve assembled a team of experts who have freely volunteered their time to answer your questions about social media, websites, open source, databases, e-marketing and newsletters and cloud based services.

The Knowledgebase has almost 400 jargon free articles on all aspects of ICT - from choosing a database, using social media, fundraising for technology to getting a web site – written by experts in their subject.

Taking part and using Twitter:

If you are from a UK based third sector (not-for-profit) organisation join us from 10am-11am Wednesday 26 January 2011 for the ‘hour of technology service’.  There are two easy ways for you to participate.

1. Twitter - sign up for a free account - http://twitter.com/ - and ‘tweet’ your questions directly to our experts at http://tweetchat.com/room/kbis10. 

Please remember to include the hashtag #kbis10 in any questions you want answered by our volunteer experts. You can also tweet before the event using the #kbis10 hashtag and our experts will answer on the day.  Using the #kbis10 hashtag will make it easy for you to follow the ‘hour of service’.

Before posting your question, you’ll need to remember:
- keep your question short as Twitter only allows posts with a maximum of 140 characters;
- include ‘#kbis10’ in your question or our experts will not see it.

We’ve also got a great Knowledgebase article - http://www.ictknowledgebase.org.uk/twitter -on how your organisation can get the most out of Twitter to connect with your supporters and tell the world about the difference you make.

Participate in the ‘hour of technology service” at http://tweetchat.com/room/kbis10

2. Knowledgebase Forum - as an alternative to using Twitter you can also post your questions over at the Knowledgebase Forum. Registration is free - http://www.ictknowledgebase.org.uk/index.php?id=52 - and gets you access to comment on the Forum and to Knowledgebase articles.

‘Hour of technology service’ on the Knowledgebase Forum - http://www.ictknowledgebase.org.uk/forums/list.php?27

Find out more about our experts - http://www.lasa.org.uk/news/detail/knowledgebase-is-10/]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.ictknowledgebase.org.uk/forums/read.php?27,887,887#msg-887</guid>
      <pubDate>Tue, 18 Jan 2011 17:05:16 +0000</pubDate>
    </item>
    <item>
      <title>[General] Re: PMP exam resource pool</title>
      <link>http://www.ictknowledgebase.org.uk/forums/read.php?27,641,886#msg-886</link>
      <author>harris</author>
      <description><![CDATA[Morning Howard,

I recently came across this training provider whilst searching for PMP material, recommendations, advice etc. They have a decent PMP practise test for PMP preparation. The exam resembles the real one, so could luck and, if you can, let me know how it goes from there. This kind of preparation material is designed to see where you are before you start any actual course. 

I hope this answers your question(s). 

Find your free practise test here:- http://www.firebrandtraining.co.uk/courses/pmi/pmp.asp]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.ictknowledgebase.org.uk/forums/read.php?27,641,886#msg-886</guid>
      <pubDate>Fri, 07 Jan 2011 09:11:52 +0000</pubDate>
    </item>
    <item>
      <title>[Hardware] Re: Welcome to the Hardware discussion forum</title>
      <link>http://www.ictknowledgebase.org.uk/forums/read.php?24,35,885#msg-885</link>
      <author>abamaison</author>
      <description><![CDATA[You might want to consider an adjustable height keyboard tray they seem to be available on amazon. Another option also available on amazon is a laptop riser notebook stand. 
Or office suppliers may be able to help. Do a search for adjustable height computer keyboard. E.g. http://solutions.3m.com/wps/portal/3M/en_US/ergonomics/home/products/keyboardtrays/
Assuming you're in the UK you could contact ability net for advice http://www.abilitynet.org.uk/pub_advice. 
If all else fails, the low tech solution... prop it up on a couple of books, magazines or block of wood the right height for you.

Hope this helps.]]></description>
      <category>Hardware</category>
      <guid isPermaLink="true">http://www.ictknowledgebase.org.uk/forums/read.php?24,35,885#msg-885</guid>
      <pubDate>Wed, 05 Jan 2011 09:48:11 +0000</pubDate>
    </item>
    <item>
      <title>[Hardware] Re: Welcome to the Hardware discussion forum</title>
      <link>http://www.ictknowledgebase.org.uk/forums/read.php?24,35,884#msg-884</link>
      <author>eurogrind</author>
      <description><![CDATA[Where can I get a keyboard with a higher angle? - Where the legs at the back are higher !! Looking at at least an inch higher.]]></description>
      <category>Hardware</category>
      <guid isPermaLink="true">http://www.ictknowledgebase.org.uk/forums/read.php?24,35,884#msg-884</guid>
      <pubDate>Tue, 04 Jan 2011 20:58:17 +0000</pubDate>
    </item>
    <item>
      <title>[Security] Re: Backing up your data - what's the best method?</title>
      <link>http://www.ictknowledgebase.org.uk/forums/read.php?23,470,883#msg-883</link>
      <author>DavidS</author>
      <description><![CDATA[Online backup is a great way to backup your files on the fly, which is a great way for users who work with sensative data on laptops and tablet pcs to create backups in the field, which helps safeguard your data in the event of a theft or loss of computers for instance.

It also works for desktop environments as well, as it alows you to backup onto an offsite location.

However, online backup for system backups isn't ideal due to the time it takes to make backups, a much better method for system backups would be to use image backups using acronis or related backup tools, and then use  to make more frequent [instant] backup of your most valuable data, this is by far the best backup method available.]]></description>
      <category>Security</category>
      <guid isPermaLink="true">http://www.ictknowledgebase.org.uk/forums/read.php?23,470,883#msg-883</guid>
      <pubDate>Fri, 24 Dec 2010 23:21:21 +0000</pubDate>
    </item>
    <item>
      <title>[General] Help</title>
      <link>http://www.ictknowledgebase.org.uk/forums/read.php?27,762,762#msg-762</link>
      <author>HitSt3r</author>
      <description><![CDATA[Hi guys, 

I had to create a website for my ICT Project, this is my first attempt to create a website, so i just wanted your views on the website, and how you would improve it. 

Cheers

Link: http://glynpankhaniah.glyn-applied-ict.co.uk/]]></description>
      <category>General</category>
      <guid isPermaLink="true">http://www.ictknowledgebase.org.uk/forums/read.php?27,762,762#msg-762</guid>
      <pubDate>Tue, 16 Nov 2010 15:51:29 +0000</pubDate>
    </item>
    <item>
      <title>[Security] Re: Backing up your data - what's the best method?</title>
      <link>http://www.ictknowledgebase.org.uk/forums/read.php?23,470,761#msg-761</link>
      <author>Eddiltor</author>
      <description><![CDATA[The best to do it I would say it is online why? Cuase 

Recordable DVDs? No! they cannot be trusted to last more than a few years before they start to deteriorate.

Some people use external USB hard drives for backup - you can pick up a large external drive for about $100. but No! these drives fail all the time, like a hard drive crash, or a flood, or a fire, can delete your precious memories or documents.]]></description>
      <category>Security</category>
      <guid isPermaLink="true">http://www.ictknowledgebase.org.uk/forums/read.php?23,470,761#msg-761</guid>
      <pubDate>Tue, 09 Nov 2010 22:13:27 +0000</pubDate>
    </item>
    <item>
      <title>[Internet, Email and Telephones] cloud computing - who uses it?</title>
      <link>http://www.ictknowledgebase.org.uk/forums/read.php?18,759,759#msg-759</link>
      <author>iangoodman</author>
      <description><![CDATA[Following on from the Lasa Tech Conference 2010 - http://ukriders.lasa.org.uk/conferences/conference - on cloud computing - http://en.wikipedia.org/wiki/Cloud_computing -  I was wondering how it was being used by organisations. 

Here at Lasa we tend to use Skype for team meetings and looking at ways of using more cloud options in the future. What I am really interested in is the &quot;real&quot; costs of using some cloud services both in terms of time and money. 

Any experiences and thoughts appreciated]]></description>
      <category>Internet, Email and Telephones</category>
      <guid isPermaLink="true">http://www.ictknowledgebase.org.uk/forums/read.php?18,759,759#msg-759</guid>
      <pubDate>Mon, 04 Oct 2010 08:53:34 +0000</pubDate>
    </item>
    <item>
      <title>[Internet, Email and Telephones] Is the web dead?</title>
      <link>http://www.ictknowledgebase.org.uk/forums/read.php?18,755,755#msg-755</link>
      <author>Ian@Lasa</author>
      <description><![CDATA[Wired magazine thinks that the web is on the way out - the browser is in decline, no-ones making any money from websites, apps are on the ascendancy... What's your take on it?]]></description>
      <category>Internet, Email and Telephones</category>
      <guid isPermaLink="true">http://www.ictknowledgebase.org.uk/forums/read.php?18,755,755#msg-755</guid>
      <pubDate>Wed, 15 Sep 2010 15:25:38 +0000</pubDate>
    </item>
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