Getting Support
Supporting and maintaining your organisation’s ICT
Articles
Using Volunteers For Network IT Support
Using volunteers for network IT support
Getting support for your Apple Mac
Helping Voluntary Groups Plan Websites
How you could help a voluntary organisation get a really effective online presence.
Staff Responsibility For IT Support
Anchoring control of supporting your ICT within your organisation
On The Road Again - Reflections On Lasa's Circuit Rider Project 2002-2004
Reflections on Lasa's Circuit Rider Project
When it all goes wrong who are you going to call?
Suggestions for the format of your computer fault log
What To Expect From An IT Support Contract
What to look for in a contract, and what to expect for your money
Working With An IT Support Company
What should you expect to get from buying in support services
Issues to consider when using ICT Volunteers
Who Do You Need: Volunteer, Consultant Or Staff?
Practical advice to help you decide on options for supporting your organisation's technology
