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Privacy

Knowledgebase Privacy Policy

This policy covers how Lasa uses personal information collected while you use the Knowledgebase website.

What we collect

As with most websites, the Knowledgebase maintains a log of activity on its site.  Your IP address will be recorded, along with other information which may or may not be supplied by your browser.  This includes the address of the site that referred you to the Knowledgebase, the type and version of the browser you are using, the operating system you use, and the screen resolution at which you viewed the site. 

This information is used solely to help us improve our delivery of the services on the site. This may involve us or our external evaluators contacting you to follow up on any comments you have made.

Volunteered information

You do not need to supply any personal information in order to view the site.

In order to participate in our discussion forum and make use of personalisation features such as favourite articles you do need to register.  Registration requires that you supply the following details:

  • Your name
  • Your email address
  • Your organisation’s name

This information is used for the following purposes:

  • To associate user preferences such as favourite articles with a user account.
  • To associate posts to our discussion forum with an individual.  If you post a message to the forum it will display your name and organisation.
  • To monitor the range of organisations who are making use of the material on the site.
  • To send newsletters and other communications to your email address if you have selected to opt-in to such communications.
  • To send password reminders in case you forget your password.

We will store the information you supplied for as long as you use the  Knowledgebase website, unless you request that we remove it using the “delete my account” link on your user account page. 

Your details will remain stored and displayed with any messages you have previously posted in our discussion forum.

Lasa also collects your name and email address if you use the contact form on the site to send us a message.  This information will only be used to respond to your message, and will not be stored.

Please note that messages sent using the contact form are sent by unencrypted email and thus may not be secure and remain confidential while being transmitted to us.

Cookies

When you visit the Knowledgebase, the pages you view, along with small text files called ‘cookies’, are downloaded onto your computer. 

Each time you visit the Knowledgebase your computer will download a session cookie.  This cookie only remains on your computer till you close your browser.  This cookie is not used to identify you personally in anyway.  We use session cookies to compile anonymous, aggregated statistics that allow us to understand how visitors use the site.  This information helps us improve the sites structure and functionality.

Your computer will also download a persistent cookie when you first visit the site.  These remain in your browsers cookie store between browsing sessions.  Persistent cookies allow us to recognise repeat visitors to the site.  Persistent cookies are also used to allow registered users to use the site without logging in on every visit.

You may opt to view the site without cookies by adjusting your browser’s settings.  See your browser’s Help menu for information on how to do this.  If you disable cookies some functions of the site may no longer work correctly.

For more information on cookies see the following websites:

Protecting your information

Lasa is serious about protecting your privacy and personal information.  Any information you supply to us may only be shared within the organisation.

The same registration and login details were used by the main ICT Hub website up until April 2008. This information is used by NCVO (National Council for Voluntary Organisations) to subscribe you to the ICT Hub newsletter and email updates if you opt in.  Please refer to the ICT Hub website privacy policy for details of how your information will be used by the ICT Hub secretariat.

Your personal details will not be supplied by Lasa to any parties outside Lasa or its partners or used for any purposes other than those listed above, unless we are required to do so by law.

We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.

Access to your information

If you have registered with the site you can view and amend the information we have stored about you by logging into the site and accessing the account details page.  If you have lost your password you can request a new one be sent to your registered email address.  In other cases you should contact us to check details.

Google Advertising Cookie and Privacy Policies

The Knowledgebase displays context sensitive advertising from Google via Google’s AdSense program. We do not control the ads that appear, however they are clearly distinguishable as Google Ads.

The DoubleClick DART cookie is used by Google in the ads served on publisher websites displaying AdSense for content ads. When users visit an AdSense publisher's website and either view or click on an ad, a cookie may be dropped on that end user's browser. The data gathered from these cookies (not including your name, address, email address, or telephone number) will be used to help AdSense publishers better serve and manage the ads on their site(s) and across the web.

  • Google, as a third party vendor, uses cookies to serve ads on the Knowledgebase.
  • Google's use of the DART cookie enables it to serve ads to Knowledgebase users based on their visit to your sites and other sites on the Internet.
  • Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

Getting more information

For more information on this privacy policy and how it affects you, contact us by email or write to Project Manager, Knowledgebase, Lasa, 2nd Floor, Universal House, 88-94 Wentworth Street, London, E1 7SA.