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Project Management - Definition Soup

By Lasa Information Systems Team

Mission and values; objectives and outcomes; benefits and deliverables: these terms are the stock in trade of the Project Manager and provide the key headings of the Project Definition. But their meanings are anything but clear.

Different people use the same term to mean different things; some funders for example use ‘objectives’ to describe broad strategic vision, others use it to mean more precise measurable goals. Our meanings for these terms are defined below. But be aware that others will have different definitions and you may have to translate some terms when using them for external purposes like application forms.

There is a clear hierarchy of scale involved here:

  • Vision deals with the broad view of the project.
  • Outcomes describes the difference the project will make.
  • Objectives set out the key activities of the project.
  • Deliverables are the specific things produced
  • Tasks are the activities needed to produce them.
Term

Description

Example Form

Vision

A sense of what the project aims to achieve in the broadest terms

Reduce social exclusion

Outcomes

Broad view of the aims of the project

Improve service delivery of information to the public

Objectives

What the project will do – should be readily measurable

Develop a website. Produce a pamphlet. Set up a telephone help-line

Deliverables

What the project will produce.

  A website. A pamphlet, a helpline. Nouns. The 'what'

Tasks

The activities that are required to produce the deliverable - usually many tasks per deliverable.

Design the pamphlet, Commission content, Select typesetter etc.Verbs The 'how'

Method of approach/values

Useful in voluntary sector projects. May encapsulate an organisation's values.

Consult widely. Involve Users.

Next Section: Working with suppliers or Download the full Project Management Guide


About the author

Lasa Information Systems Team
Lasa Information Systems Team provides a range of services to community and voluntary organisations including ICT Health Checks and consulting on the best application of technology in your organisation. Lasa IST is responsible for maintaining the ICT Hub Knowledgebase.

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Published: 1st June 2003 Reviewed: 15th May 2006

Copyright © 2003 Lasa Information Systems Team

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