Common questions
Answers to frequently asked questions

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Staffing Issues

Organisational responsibility for use, support, and coordination of technology

Help, I’ve Become An Accidental Techie!
Valuable information for anyone who finds themselves as an Accidental Techie
Inventing The Future With Mobile Technology
How mobile technology will change the way we all work
Staff Responsibility For IT Support
Anchoring control of supporting your ICT within your organisation
Managing IT And The Role Of The IT Coordinator
Every organisation needs an IT Coordinator - an explanation of the role
Allocating And Recognising Responsibility For IT
Keep things simple by having one person in charge
Safe And Sound - Keeping Your Computers And Data Secure
Planning for disaster
ICT Administrator Job Description
ICT administrator job description As a rule of thumb Lasa recommends that organisations have...
ICT Induction Manual
Information to include in an ICT induction manual
The Lasa Managing ICT Model
A model of the various elements of IT support that organisations need.

Find trusted suppliers

For a source of trusted ICT suppliers try our Suppliers Directory

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Lasa AIMS
A Free Contact & Case management database, widely used across the sector.

Lasa
Lasa is a charity providing technology advice, consultancy and easy to read resources to the Third Sector